It’s no doubt that masks are all the fashion rage this time of year…..er, well….due to other reasons, BUT we as a loss prevention industry still need to read behavior.  How can we do that with would-be-shoplifters and employees covering their faces with masks?  How can we apprehend shoplifters that cough on us?  Our resident body language expert (sorry, Dave) weighs in on these questions and more.  Take a listen and learn something about masked behavior (see what I did there?)

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Amber and Dave tackle another “She said / He said” podcast debating the question: What’s being ignored?  As an industry, we’re all focused on COVID-19 but what’s around the corner?  Are there any issues that loss prevention professionals should be aware of?  What type of “perfect storm” has this global pandemic caused?  Before you freak out that we’re getting too serious, don’t worry — we throw a bit of our TalkLP style humor in the mix to make sure we’re all still sane.  If you’re interested in the whitepaper we reference in the podcast, you can find it here.

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