Automation is having a transformative impact on the supply chain.
Artificial intelligence, automation and robotics will all play a major role in the supply chain this year.
That’s according to analysis from Gartner Inc., whose supply chain practice has identified the seven technologies listed below as being the most influential for supply chain organizations in 2025.
Ambient invisible intelligence
Enabled by ultra-low-cost, small smart tags and sensors, ambient invisible intelligence allows for large-scale, affordable tracking and sensing, providing real-time visibility into end-to-end supply chains. Gartner says this technology is especially useful for monitoring perishable goods and ensuring compliance with environmental regulations through enhanced traceability.
Augmented connected workforce (ACWF)
ACWF initiatives leverage digital tools to improve decision accuracy and reduce variability among workers. By digitizing standard operating procedures, Gartner advises that organizations can accelerate employee onboarding and enhance productivity across manufacturing and logistics operations.
Multimodal user interface (UI)
A multimodal UI enables users to interact with systems through multiple modes of communication, enhancing user experience and efficiency. In an example provided by Gartner, this approach is being adopted in logistics to improve driver safety and productivity through voice-activated controls and gesture-based interfaces.
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