TalkLP Host Amber Bradley gets REAL with Brian Friedman, Director of Asset Protection & Risk Management for REI and Mike Shore, General Manager – Enterprise at AXON, about body worn cameras. Learn a little history, a little tech understanding about this SUPER hot topic in the industry right now AND learn a LOT about the REAL impact body worn cameras are making in retail through Brian’s experience at REI.  How did AXON turn skeptic into believer? What was the reception from customers and employees? What problems does this technology solve MINUS all the obvious? (there are lots, btw)  Check out this chat with Brian and Mike to bust myths with actual data and REALtailer experience (see what we did there?)

Learn more about AXON and their offering into retail here.

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TalkLP Host Amber Bradley and co-host NRF’s Vice President of Asset Protection & Retail Operations, David Johnston, chat with NRF’s Loss Prevention Council Chair Scott McBride, Chief Global Asset Protection Officer, CSO, Security Operations for American Eagle, about industry trends, what to expect at NRF PROTECT and what retail executives are planning for in the coming months/years.  How do you stay on top of everything going on in this fast-paced industry?  How do you make sure you’re not leading the “no” department?  How can LP/AP executives leverage the NRF to help them in their roles?  What PROTECT sessions are we looking forward to the MOST?  All of these hard-hitting questions = answered in this quick chat with David and Scott! Check it out!

NRF PROTECT is right around the corner, June 4 – 6 in Long Beach.  Register for NRF PROTECT or review the agenda here.

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Joe Lawless, Senior Transportation and Security Advisor at Edward Davis, LLC, joins TalkLP Host Amber Bradley to talk crisis management.  Joe has not only had an impressive career in law enforcement and in public service, he was also responsible for the security at the Boston Logan Airport on Sept. 11, 2001 — the worst attack against the homeland in our nation’s history.  Joe discusses the unbelievable scope of his responsibility when he was in charge of the Massachusetts Port Authority and how his team prepared for high-stake situations in America’s most vulnerable areas.  Joe also adds how crisis preparation impacts retail and what retailers can do to BE READY for the worst case scenarios.

Joe’s Background:  Joseph Lawless is one of the world’s most respected leaders in transportation security and risk management. In his 37 years in law enforcement, he served as Director of Maritime and Aviation Security for the Massachusetts Port Authority, chaired the American Association of Port Authorities Security Committee and testified before the U.S. Congress on numerous occasions providing expertise on security policy. Lawless is currently a senior advisor at Edward Davis LLC and serves as the Board President of the International Association of Airport and Seaport Police.

To contact Joe, you can reach him here.

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In this recent edition of Point vs. Counterpoint, TalkLP Host Amber Bradley takes on the value of vendor networking events with two perspectives: Integrator vs. VP of LP Perspective.  Here’s the background:

Recently IPVM ran an article entitled, “Why Integrators ‘Need to do better,’ Train More, Says Fortune 1000 Security End User” which discussed a perspective from Nicole McDargh, Vice President of Safety and Loss Prevention for Domino’s.  A subscription is required to read most of her comments but in short her comments took aim at how solution providers are constantly trying to woo their retail/restaurant end-user targets instead of truly understanding their problems and connecting with them on solutions — NOT “Whiskey and Cigars.” After reading the article, Angie Barnes, Executive Vice President of Sales for NAVCO, decided to offer the integrator’s perspective by offering her opinion in, “Integrator Explains Bourbon & Cigars Event”, again, a subscription is required for viewing the article, however, in short – Angie’s opinion explained WHY integrators put on such networking events and believes the strategy is more complicated and nuanced than Nicole earlier explained.

TalkLP invited BOTH Nicole and Angie on the podcast with host Amber Bradley to discuss their perspectives face-to-zoom-face! Listen today to get the summary of their perspectives and find out if they can truly achieve common ground on this hotly debated issue!

 

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TalkLP Host Amber Bradley gets “THE” update from former CIA Station Chief John Franchi.  John and Amber talk the recent cell phone outage – who’s responsible – upcoming elections predictions, Russia elections, cell phone scams, password protection, and more…  John talks about how all this craziness impacts retail and what executives need to be prepared for, such as: What is your organization’s redundancy? What’s your tech back up? How are you guarding your executives from scams?

To subscribe to John’s update or engage him to consult for your organization, contact him here.

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TalkLP Host Amber Bradley talks securing an entire property with Equity Residential — a nationwide multi-family property management company.  Jenny Price is the Program Manager for Smart Home – which includes access to the buildings and community areas.  With co-host, Executive Vice President of Sales for NAVCO, Angie Barnes, we dive into how Jenny manages the multitude of risks within securing where people call “home.”  Jenny talks about innovative technology from Brivo, facilitated by NAVCO, that helps her keep her residents feel secure WHILE easily accessing their home, common areas and even other properties amenities as appropriate.  What else can technology solve in this environment?  Gotta listen to know because it’s super cool …..

Thank you to NAVCO for sponsoring this podcast!  For more information on NAVCO and the offering they provide – go here.

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TalkLP Host Amber Bradley is STOKED to be joined by Adonis Jacovides, a Chief of Loss Prevention at The Ritz-Carlton Hotel Company straight from Cyprus! Adonis talks about the Ritz Carlton iconic brand and how important the empowerment is among its Ladies and Gentlemen. From a prison officer to a chief of loss prevention, Adonis explains how the breadth of experience has helped him navigate such varying cultures.  He also discusses how tricky it sometimes becomes executing some loss prevention strategies in such an unique environment.  Adonis also explains their approach in explaining the policies and ultimately treating everyone with respect – no matter the circumstance.

Listen to his approach and how it may apply to your own environment…?

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TalkLP Host Amber Bradley sits down with Ryan Themm, Corporate Investigations Manager at Meijer to talk tech.  Ryan describes the structure of Meijer in terms of asset protection team and how they support the Meijer operations staff as well.  Any tech conversation wouldn’t be complete these days without addressing how solution providers work together to contribute to an ecosystem that benefits the retailer.

A valuable tool the Meijer utilizes to keep their employees and customers safe is their Remote Operations Center (ROC). Ryan describes how the ROC plays a critical role in supporting safety and investigations with the stores as well as supporting the operations staff as well.

This episode is sponsored by Genetec!  Find out more about Genetec’s offering by clicking here.

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TalkLP Host Amber Bradley catches up with Ben Dugan, Executive Director of Central Investigations at CVS Health to discuss recent headlines about quantifying the Organized Retail Crime (ORC) problem retailers are facing.  As an asset protection industry veteran, Ben Dugan has been fighting for visibility to the ORC issue to help keep customers and employees safer while reducing inventory loss.  However, after some industry debate surrounding numbers — Ben looks to set the record straight from his perspective.

Visit the CLEAR website to read the official CLEAR statement here.

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TalkLP Host Amber Bradley sits down with Bobby Haskins, Vice President of Retail Partnerships, at Auror to talk critical technology that helps keep employees and customers safe: License Plate Recognition (LPR).  Most practitioners don’t know that Auror has this technology and Bobby clears up why that is — and many other insights on industry trends. Although this may be new for the folks in the United States — this technology isn’t a new venture for Auror.  Hear how long Auror has been doing this and why they are considered an expert in this field.

Curious to check it out beyond this amazing podcast?  Visit Auror at the NRF BIG Show in NYC at booth 1041!

Need more information on their LPR technology?  Click here!

TalkLP is also STOKED that Auror is supporting our Asset Protection Executive Xchange (APEX) conference September 22 – 25, 2024 as THE title sponsor!  Get SO BIG AUROR!!

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