TalkLP Host Amber Bradley sits down with Frank Patercity, Director of Corporate Security, Investigations & Organized Retail Crime (ORC), for Kroger.  This was a MUST HAVE from a podcast perspective because his APEX presentation was so highly rated and the peeps wanted more! And at TalkLP, we’re here to serve!  So, Frank expands on the critical importance of threat assessment.

Frank & Amber discuss the evolution of learning when it comes to identifying potential workplace violence threats, what we need to understand and why it’s important to your organization.  Frank also explains exactly what a threat assessment professional’s duties are and are not.  Frank also discusses the broad potential fix for the active assailant issue and how a smaller company can implement a program without a ton of staff.  And what about “soft” landings? Listen to this today!

Get ahead of de-escalation by teaching your employees conflict prevention and how to identify behaviors of concern.  To learn more about this 6-module conflict prevention awareness course Amber’s company, Calibration, offers  – message her here.

Books/Research Frank and Amber mention:

• The Risks Within by Dr. Marc McElhaney, by it here.
• Calhoun and Weston: Pathway to Violence Research Summary
• Association of Threat Assessment Professionals

 

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TalkLP Host Amber Bradley sits down with former CIA agent and station chief John Franchi to discuss the war in the Middle East and its impact on retail.  Learn about how this conflict erupted and the prediction for the future.  Also hear from an expert on international affairs about executive travel, supply chain impact and more.  John brings the TalkLP audience real education about world affairs and their impact on the retail industry.

To subscribe to John Franchi’s periodic update on domestic and international affairs contact him at johnfranchi (at) hotmail.com.

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Head of Safety and Security for IHG Hotels and Resorts, Brandon Gentry, formerly Vice President of GameStop, sits down with TalkLP Host Amber Bradley to discuss his background, leadership track and how his career has evolved through the years.  Regardless of company, Brandon helps our listeners understand a transition into the VP seat and what surprised him most so listen up those on the ladder to VP.  Brandon explains the importance of the “elevator speech” and how to tweak it for the audience. And get ready for CHANGE!  Being comfortable with change is essential, hear how Brandon deals with change and his approach to planning – guess what, you don’t always have to be in a new position to PLAN!

Most importantly, Brandon and Amber discuss their shared alma mater, University of North Florida (Go Ospreys!) among other things!  Take a listen!

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TalkLP Host Amber Bradley sits down with James Cosseboom, Director of Asset Protection for Retail Business Services (AHOLD) – but he’ll explain that.  As a grocery asset protection industry veteran, Jim has seen his share of change and growth throughout his extensive career.  Hear how Jim decided he preferred catching shoplifters over becoming a priest….both involve confession, just different types as Jim tells it. Jim also discusses the structure of his team and all the various responsibilities they have in support of the AHOLD brands.  Jim also unveils the ONE technology that he says he just can’t live without right now….. check it out!

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TalkLP Host Amber Bradley and co-host Angie Barnes, Executive Vice President Sales at NAVCO, sit down with Heather Warner, Head, Global Physical Security Operations Technology for Amazon.  Yep. That’s right – we were lucky enough to pick Heather’s brain about her time at Amazon, her career growth, the importance of leaning in to peoples’ superpowers and more!

What is the Amazon culture like when it comes to LP, safety, and security?  Being ok with failing soft and fast > in a nutshell.  Listen as Heather describes “trying to break Amazon” by testing tech in small formats to fail small and fast which leads to greater learning.

We thank Angie for co-hosting and NAVCO for their constant support of TalkLP.

For more information about NAVCO, check out the goods on their tech here.

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TalkLP Host David Lund, CFI, LPC, interviews marketing and communication expert Amber Bradley about her role in the loss prevention industry, what inspires her, and of course, David’s signature “Terrible Twelve” questions to get her warmed up for the podcast!  Check out David’s debut episode with an industry veteran of a different sort.

The Asset Protection Executive Xchange (APEX) conference is Sept. 13 – 15 in Nashville this year.  To learn more about the attendees, agenda and sponsorship opportunities – visit the conference website here.

For more information on Amber Bradley and what her company, the Calibration Group, does for the loss prevention industry, check it out here.

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TalkLP Host Amber Bradley sits down with owners of Vigilare, Nancy Amoroso and Ross Hay, in this episode of TalkLP.  Nancy and Ross are speakers at the upcoming APEX conference in Nashville, Sept. 13 – 15.  Their session, “An Executive Perspective on Surveillance: Risk vs. Reward.”  Vigilare is rapidly becoming THE standard for training teams on how to conduct surveillance, among other things.  These two experts certainly know their stuff — and if you haven’t heard of them — you better get on it.  Check it out!

For more information about Vigilare click here!

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TalkLP Host Amber Bradley is back with the new series “…In Other News” with John Franchi, former CIA agent.  Amber and John talk the fentanyl crisis, supply chain potential issues, and WHHHAATT another potential pandemic??  Check out this convo to hear what’s really going on in the world!

Want more information from John?  Subscribe to his weekly update by clicking here.  Stay tuned for more “…In Other News” with valuable guests including more convos with CIA Guy John Franchi!

More about John Franchi:

John Franchi is a former senior officer of the Central Intelligence Agency, retiring after 29 years of distinguished government service which included numerous high-level positions internationally and in Washington DC, as well as with the U.S. military and U.S. Department of State.

His assignments included tours throughout the Middle East and Africa, as well as extensive experience in Europe.  John is a fluent Arabist who has developed an expertise in geopolitical and transnational issues related to the Middle East, Islam, counterterrorism, counterintelligence and cyber issues.

Over the course of his career John gained extensive experience in all facets of intelligence and operations, to include interfacing with all elements of the U.S. and foreign governments, as well as the private sector.  As such, he maintains extensive and deep relationships throughout the private sector and U.S. government across the U.S. as well as in the Middle East, Africa, Europe and parts of South America and Asia.

He is currently the Director of Intelligence for Brosnan Risk Consultants in New York, a full-service security risk management, investigative, and intelligence firm.

He is a graduate of Holy Cross College (BA in history) and Harvard University (MA in Middle East Studies).  He is married and has three sons.

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National Retail Federation’s (NRF) Vice President of Asset Protection & Retail Operations David Johnston and the newly announced Chair of the NRF Loss Prevention Council, Scott McBride, Chief Global Asset Protection Officer & CSO at AMERICAN EAGLE OUTFITTERS INC. joins TalkLP Host Amber Bradley to discuss the re-energized direction of the NRF Loss Prevention initiatives under David and Scott’s leadership.  Both loss prevention veterans talk what’s new and what’s coming for the NRF — and it’s time to get excited.

Scott also gives a quick look at what asset protection executives need to be prepared for near term and long term for strategic planning.  Check out their take on the NRF’s future and how it impacts the loss prevention industry!

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